Contact information

We are always here to help! If you have any questions, concerns, or inquiries regarding your order, shipping, or our store, please feel free to reach out to us using the details below.

Business Details

• Registered Company Name: Zohra Trading Limited   
• Company Number: 17426313   
• Registered Office Address: Havelock Court, Havelock Rd, Southall, UB2 4NR, United Kingdom   

• CONTACT DETAILS

  • Customer Support Phone / WhatsApp: +44 7988 581435   
  • Support Email: officiallumeastores@gmail.com   

  CUSTOMER SUPPORT HOURS

  • Monday to Friday: 9:00 AM – 5:00 PM (GMT)   
  • Saturday & Sunday: Closed   

  SAME-DAY DISPATCH CUT-OFF TIMES

  • Monday to Friday: Orders placed by 4:00 PM will be dispatched the same day.   
  • Saturday: Orders placed by 11:00 AM will be dispatched the same day.   
  • Sunday & Bank Holidays: No dispatch. (Orders will be processed on the next working day