About Us

Welcome to our online store. We are a UK-based online retailer offering a curated selection of luxury-inspired fragrances and everyday perfumes at affordable prices.

Our goal is to make a variety of fragrances accessible at competitive prices. Whether you are looking for a fragrance for everyday use or a special occasion, we aim to provide a convenient shopping experience, clear product information, and reliable customer support.

Why Shop With Us?

  • Affordable Prices: We offer a selection of popular fragrances and luxury-inspired alternatives at competitive prices.

  • Customer Support: We aim to respond to customer enquiries promptly and provide assistance throughout the ordering process.

  • Reliable Delivery: We work to process orders efficiently and provide shipping information so customers can follow their deliveries where tracking is available.

  • Clear Information: We aim to provide accurate product descriptions, transparent policies, and clear contact information to help customers make informed purchasing decisions.

Company Information

This online store is operated by Zohra Trading Limited, a company incorporated in England and Wales.

  • Registered Company Name: Zohra Trading Limited

  • Company Registration Number: 17426313

  • Registered Office Address: Havelock Court, Havelock Rd, Southall, UB2 4NR, United Kingdom

Contact Information

If you have questions about our products, orders, or services, please contact us using the details below:

  • Customer Support Email: officiallumeastores@gmail.com

  • Phone / WhatsApp: +44 7988 581435

  • Customer Support Hours: Monday to Friday, 9:00 AM–5:00 PM (GMT). Weekends are closed.

  • Response Time: We aim to respond to enquiries within 24–48 business hours.

We appreciate your interest in our store and look forward to providing you with a convenient and reliable shopping experience.